Quality management employee with documents in hand

Quality Management & Value Based Healthcare

Our vision for your health.

In order to continuously develop ourselves further so that the offers and services of the University Hospital Basel (USB) always meet the highest standards of medical treatment quality, we need points of reference and transparent key figures that create trust. Confidence in the best possible treatment for patients, staff, relatives and visitors. The open handling of these key figures and their further development in collaboration with departments, clinics and divisions is the basis of the quality strategy at the USB.

Management

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Dr. Florian Rüter

Leitung Qualitätsmanagement

Medizinische Direktion

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Selina Bilger

Stv. Leitung Qualitätsmanagement

Medizinische Direktion

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Quality management and value-based healthcare

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Lars Liechti

Qualitätsmanager

Medizinische Direktion

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Leonel Oliveira

Programmleiter Patientenbefragungen

Medizinische Direktion

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Sabrina Schultheiss

Rückmeldemanagerin

Medizinische Direktion

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Jenny Seidel

Qualitätsmanagerin

Medizinische Direktion

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Feedback form

Your suggestions will help us to continuously improve our services. Use our various feedback options and help us to become even better in our dealings with patients.

You have various ways of sharing your experiences with us:

Online via the feedback form (see further down the page).

However, feedback by letter or e-mail will also be answered in any case.

Our address is:

University Hospital Basel
Medical Directorate
Quality Management
Spitalstrasse 22
4031 Basel
qmfeedback@usb.ch

* Required fields

Further information on how and for what purpose the USB processes personal data in connection with treatment and what data protection rights patients are entitled to can be found in our privacy policy.