The myUSB patient portal - The easiest access to the University Hospital Basel
Welcome to myUSB, the innovative patient portal of the University Hospital Basel. With myUSB you have access to your medical documents and copies of invoices anytime and anywhere - conveniently via the app of the same name or your browser.
Registration and use is very simple and digital, wherever and whenever you want. You can access it via your browser or our myUSB app from your computer or smartphone. All you need to register is an ID document. You can of course also register for the patient portal at your admission point during your next visit to the University Hospital Basel. Please bring an official form of identification with you. You will then receive your access data by e-mail.
Our portal not only offers you a simple and secure way to manage your health data, but will also be expanded in future with many practical functions to make your medical care and your stay even more convenient. Discover the future of healthcare with myUSB.
Click here to log in or register:
Download the myUSB app:
Switch to mobile view
The most important advantages at a glance
Your advantages
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Your access to the USB - very simple. In the myUSB patient portal, you have access to the relevant information and functions relating to your stay at the USB: reports, medical documents and copies of invoices - at any time, from anywhere and all in one place. |
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Registration: at any time and from anywhere. You can register for our patient portal at the registration desk during your next visit to the USB - or simply and conveniently online directly from home. |
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Less paper. More convenience. You can view all your medical documents and copies of invoices digitally in myUSB. This not only saves you time and stress, but also paper. MyUSB makes your visit more sustainable. |
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Security of your data The protection of your data is our top priority. That's why myUSB is equipped with all legally required security functions that only grant you and our treating staff access to sensitive content. |
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Everything under control with the myUSB app. The myUSB patient portal is also available as an app for your smartphone - simply download it from your local app store. |
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Further development of the portal We are continuously working on the further development of myUSB to provide additional functions that simplify your visit. |
Questions and answers about myUSB
How do I register for myUSB?
You can register for the patient portal either directly online or on site at the admissions offices. If you register online, please have a valid identification document (Swiss passport or identity card, other national identity card or passport) ready.
Click here to go directly to online registration.
Otherwise, you can register at an admission point on your next visit to the USB by filling out a declaration of consent. In this case, you will receive your access data by post after 3-5 working days. Please note that you will also need to bring a valid ID document with you.
What are the requirements for registering with myUSB?
A valid identity document is required for registration. Registration is also only possible with a personal e-mail address and a cell phone number. The mobile phone number is required to send you important identification notifications. The minimum age for registration is 16 years. For minors, too, registration is only possible with a personal e-mail address and mobile phone number.
In which countries can I use myUSB?
Online registration for myUSB is only possible with a mobile number from Switzerland, Germany, Austria, France, Italy, Luxembourg and Liechtenstein. However, myUSB can be accessed from all European countries.
How can I contact myUSB technical support?
Support can be reached either by telephone on +41 (0) 61 265 73 73 or by e-mail at myusb@usb.ch. If you have any questions about invoice copies, please contact us by e-mail at rechnungskopien@usb.ch.
On which devices can I use myUSB? Is it possible to use it without a smartphone?
myUSB can be accessed via this link using any standard web browser on your computer, smartphone or tablet. You can simply log in to the patient portal website and use all the available functions. If you would like to use myUSB as an app, you need to install it on your smartphone via the Apple App Store or the Google Play Store. Smartphones with other operating systems can access myUSB at any time via a web browser.
Please note, however, that a cell phone number is always required for registration in the patient portal. This is required to verify your identity and to send you important notifications. Once registration is complete, you can use the portal entirely via the browser without the need for a smartphone.
What functions does myUSB offer?
With myUSB we would like to provide you with functions that support you as much as possible before, during and after your stay at the University Hospital Basel. You can currently use the following functions:
- Provision of your medical documents, such as laboratory reports, diagnoses or reports
- Provision of your invoice copies in digital form instead of postal delivery
- Allocation of relevant information material concerning your stay at the USB
The range of applications in myUSB is constantly being developed, so you can look forward to many practical functions in the future. Please note that image material and individual internal documents cannot be offered in myUSB.
Can I create an account for several people or a family account?
Unfortunately, there is currently no option for a family account. We can only register one person per e-mail address.
I have changed my cell phone and no longer have access to myUSB. What can I do?
Please contact one of our admissions offices on your next visit to adjust your access. Please do not use the online registration for this.
I have already registered on site and would now like to extend my access to medical documents in myUSB. How do I proceed?
Please contact one of our admissions offices on your next visit to adjust your access. Please do not use the online registration for this.
How can I receive my invoice copies?
You can view and download your invoice copies electronically via the patient portal. Alternatively, we can also send you the invoice copies by post. It is not possible to send them either electronically or by post. If you wish to receive copies of invoices by post, you will not incur any additional costs. If you have any questions about invoice copies, please contact us by e-mail at rechnungskopien@usb.ch.
If you wish to activate the delivery of invoice copies to your home or prevent delivery, you can use the form below.
Would you like to activate or deactivate the delivery of the invoice copy to your home?
According to Art. 42 Para. 3 of the Health Insurance Act, all service providers who bill in the "Tiers payant (TP)" system must provide patients with a copy of the invoice. The University Hospital Basel provides patients with a copy of the invoice in electronic form in our myUSB patient portal.
Please select how you would like to receive your invoice copies in future. You can change your selection at any time without giving reasons.
Please check only one box:
Contact and support
If you have any questions about the myUSB patient portal, please contact our support hotline on +41 61 265 73 73 or myusb@usb.ch.
If you have any questions about the content of your invoice copies, you can contact us by e-mail at rechnungskopien@usb.ch.